QUALITY, ENVIRONMENT AND SAFETY POLICY

Carpinangola was created at the end of 2010 and operates in the Angolan market. The scope of the company focuses on the production, sale and assembly of carpentry and furniture items made from solid wood, wood derivatives and phenolic resins, to support the civil construction and public works industry.

Its management model incorporates the principles of quality management, the environment and health and safety at work, in a commitment to comply with benchmark requirements, guided by objectives of effectiveness and efficiency. Its values include rigor, knowledge, cooperation, integrity, flexibility, dedication and humanism.

These objectives, which are disseminated throughout the company, support its ability to satisfy its with special attention to customers, through an efficient and innovative organization.

Carpinangola aims to stand out in the market by guaranteeing customer satisfaction through continuous improvement of the Integrated Quality, Environment and Safety Management System.

With this in mind, and taking into account its commitment to the country and the market, it has defined the following criteria and objectives:

To Its Customers

• Compliance with agreed solutions and requirements;

• Monitoring the evolution of their needs and expectations;

• Promotion of a good image and quality in the execution of activities and overall satisfaction with implemented solutions;

• Relationship based on equality, loyalty, and ethics.

 
To Its Employees

• Commitment and alignment with the organization's strategy;
• Development of technical and behavioral competencies;
• Promotion of motivation, organizational involvement, and personal satisfaction of employees;
• Adoption of inherently safe solutions and practices that promote the elimination and/or mitigation of occupational risks and the consequent improvement of safety and health conditions at work;
• Encouraging the inclusion and participation of employees in periodically conducted consultation processes;
• Commitment to established procedures, ensuring the premises of quality in activity execution and overall customer satisfaction, safeguarding the organization's good image.

To Its Shareholders

• Profitability ensuring the sustained development of the organization;
• Transparency of accounts and business dealings.

To Its Suppliers and Partners

• Reinforcement and encouragement of partnerships;
• Fulfillment of established commitments;
• Incentives and support for improving occupational safety conditions and environmental protection.

To Society, Community, and Environment

• Recognition by official bodies;
• Full compliance with legal requirements and other applicable compliance obligations; • Commitment to the rational use of natural resources, environmental protection, and pollution prevention;
• Commitment to the rational use of natural resources, environmental protection, and pollution prevention;
• Participation in actions contributing to socioeconomic and cultural development and environmental prevention;
• Adaptation to local culture, customs, and practices from a sustainable development perspective;
• Commitment to providing safe working conditions to prevent injuries and health disorders.

Luanda, December 1, 2023

Business Management